Privacy Policy
Privacy Policy – SmartWeld NZ
Privacy Policy
Effective Date: 16/4/25
SmartWeld (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information in accordance with the Privacy Act 2020 of New Zealand.
By using our website (https://smartweld.co.nz), products, or services, you consent to the practices outlined below.
1. Information We Collect
We may collect the following types of personal information:
• Contact Information – such as your name, email address, phone number and delivery address.
• Order and Payment Details – including billing address and transaction history (note: we do not store credit card details).
• Account Information – if you create an account on our website.
• Website Usage Information – including IP address, browser type, and browsing behaviour via cookies and analytics tools.
2. How We Use Your Information
We may use your personal information to:
• Process orders and deliver products.
• Respond to enquiries or customer support requests.
• Improve our website and services.
• Send you updates, promotions, or product information (you can opt out at any time).
• Meet legal obligations or respond to lawful requests.
3. Sharing Your Information
We do not sell your personal information. We may share it with:
• Trusted third-party providers who help us operate our website, process payments, deliver products, or provide marketing support.
• Government agencies or law enforcement if required by law.
All third-party providers are expected to protect your information in line with New Zealand privacy laws.
4. Cookies and Analytics
Our website uses cookies and similar technologies to:
• Remember your preferences.
• Track website performance and user behaviour.
• Improve your user experience.
You can control cookies through your browser settings. Disabling cookies may affect site functionality.
5. Security
We take reasonable steps to protect your personal information from unauthorised access, use or disclosure. However, no internet transmission is completely secure.
6. Access and Correction
You have the right to access the personal information we hold about you and to request corrections if it is inaccurate.
To request access or correction, please contact us using the details below.
7. Retention
We retain personal information only as long as it is needed for the purposes outlined in this policy or as required by law.
8. Third-Party Links
Our website may contain links to other websites. We are not responsible for the privacy practices or content of those sites.
9. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions or concerns about this Privacy Policy or our handling of your information, please contact:
SmartWeld NZ
Email: office@smartweld.co.nz
Phone: 033822102
Address: 1431 South Eyre Rd, Swannanoa, Rangiora 7476. New Zealand.